With Everybody Saves, Utility Warehouse guarantee customers will pay less with UW than with their current suppliers.
How does it work?
‘Everybody Saves’ means that Utility Warehouse guarantee that everybody who signs up will save time and money on their home services. Any customer who switches their energy, broadband and mobile to UW will pay less in their first year with us, than what they would have paid with their current suppliers.
If a customer doesn’t save just by switching, then you simply send in your previous suppliers’ bills and any price increase notifications. Utility Warehouse will then review and apply credits to your bills to ensure you save in your first year. The minimum saving will be £50.
How are the savings calculated?
The savings calculation is based on a comparison between what you are projected to pay over the next twelve months if you stay with your existing suppliers, and the estimated annual price quoted by UW. If UW estimated annual price isn’t already £50 cheaper, they will then credit you the difference.
The estimated savings and associated credit are based on:
- Energy: A comparison between what you are projected to need to pay to your existing supplier over the next twelve months (based on annual price projection, including any price notifications) and the estimated annual price quoted by UW.
- Broadband: A comparison between the monthly tariff from your existing supplier and the annual price quoted by UW. This does not include calls or features.
- Mobile: A comparison between the monthly tariff from your existing supplier and the annual price quoted by UW. This does not include handsets or out of bundle usage.
How are the savings applied?
Savings are applied automatically to a customer’s bill as a monthly credit, spread evenly over their first year with UW.
What happens after the first year?
After 12 months, customers will move onto UW Double Gold pricing and enjoy the benefits that they offer to those who have all their services with UW, such as the cashback card, one single monthly bill, and a dedicated, UK-based customer support team. If a customer decides to switch any of their services away from UW after 12 months, they’ll move onto our standard or Gold pricing, depending on the services they keep.
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