Online Sales – T&Cs / Delivery

We currently offer delivery only to UK Mainland addresses. Unfortunately we do not deliver to customers in Northern Ireland / Channel Islands / Scottish Highlands & Islands and International locations.

Delivery costs will be calculated and included within the checkout process.

  • Standard delivery: At the current time your order will take an estimated 3-5 days to despatch, although we will endeavour to despatch your order as quickly as possible.
  • 2 Man Delivery: Certain products require a 2 man service, due to the nature of the product or size of the product.. All two-man orders will be collected from our warehouse on a Monday, Wednesday and Friday at which point our delivery partner will contact you once it’s arrived at your local depot to arrange a delivery time that works best for your customer. We are currently experiencing a two week delivery time from time of order.

Unfortunately, we are currently not able to provide automated tracking numbers for your orders. We do appreciate this would be an ideal solution and we are working towards having this in place in the future. 

What about returns?

We will only accept returns on two conditions: Firstly, if the product arrives damaged and is reported within 48 hours or secondly, if we’ve sent the wrong item.

Please note if you believe that your order has been delivered in poor condition please do not sign for it and return it to the sender with the driver.

Can I specify delivery details & times?

If you have a specific requirement then please let us know before we despatch by entering notes in the checkout and we can try our best to fulfil that when we deliver for you.

PLEASE NOTE: UNDER SALE CONDITIONS THE DESPATCH TIMES MAY VARY DUE TO THE VOLUME OF ORDERS. WE WILL TRY AND MEET ANY SPECIFIC REQUESTS.

Contact us for more details or if you wish to discuss any of these T&Cs.